We know that using Primetric you store crucial data about your business. This is why we want to assure you that we.
Every time you update anything in Primetric, your data is encrypted and goes to our data centers and backed up daily. Thanks to that you can easily restore them if you need to.
Primetric is fully GDPR compliant - it is just simply as that. More about GDPR
you can read here.
We know that each company has different legal requirements, so we allow you to modify our standard agreements. SLA stands for the best customer service on earth. DPA allows you to freely store and manage personal data of your employees in our system. NDA gives you confidence that all your data are confidential and not used for any other purpose.
We are here for you 24h/365 days per year. You can catch us via our support center, WhatsApp, Slack, Microsoft Teams, phone or email. What’s more you will receive your individual consultant which will be responsible for replying to all your questions.
We believe our development team, that they are doing great work in terms of security, but the first rule of every driver is to trust, but check. This is why our application is penetration tested by the external certified company.
All credit card transactions are processed using secure encryption used by leading banks. The whole payment process comply with PCI-DSS, QSA, and PCI Level 1 Service Provider. It is the highest PCI compliance standards.
Each of our customers when signing up to Primetric has their own separate instance. Thanks to that you can be sure that there is no way to accidentally share your data with other users.
We use OVH - leading european server provider. Your data are stored in safety place in one of three locations: France, United States or Singapore.