Every company is different; that is why it is so essential for the tools to have the ability to be altered to the needs of particular organizations. Such an option was available in Primetric, and goodylabs took advantage of it, accelerating its processes even more and giving its managers ready-to-go reports instead of additional responsibilities.
Goodylabs is a software development company specializing in UX/UI, e-commerce and mobile development. It employs over 70 people, and it plans to grow even further.
Goodylabs also creates mobile and web applications integrating with 3rd-party APIs, as well as custom-made APIs specifically for particular applications. They are capable of covering different back-office systems and provide customers with a unified login experience.
Iako tvrtka posluje u sadašnjem obliku nešto više od godinu dana, ima više od 10 godina iskustva na tržištu, jer je poslovanje poteklo od dva druga entiteta: kreativne agencije i tvrtke za razvoj softvera. Nakon godina uspješne i plodne suradnje, ove dvije organizacije odlučile su udružiti snage kako bi stvorile goodylabs - i od tada su imale koristi od aranžmana, pružajući svojim kupcima sveobuhvatne usluge.
Goodylabs became Primetric’s customer to:
The company has achieved these objectives and many others - read full case study here.
As a mature software house, goodylabs, one of Primetric’s customers, began using its features more and more as the company expanded and its managers became more and more proficient with the tool. At the same time, the number of Primetric’s features incorporated into daily processes grew and acquired new customers on a regular basis.
As a result of those changes, goodylabs began to become experts in using Primetric. As such, they became aware of the potential of the features included in the tool and decided to expand its capabilities even further to match the company-specific use cases they encountered during their day-to-day operations.
For example, they needed to manually generate regular (daily, weekly, monthly) time reports for users and projects, gathering all the workflows from a given period. They also encountered numerous edge cases not included in Primetric - for example, they wanted to exclude some project phases from the time tracking to increase their accuracy.
As a result, goodylabs decided to improve such processes with Primetric even more and automate them further, solving the most pressing problems among their managers.
The main challenge in goodylabs was simple: to accelerate the data analysis on the part of managers who were overwhelmed by the number of reports that needed to be created regularly. The main motto at goodylabs is: “If you can automate a process within 2 weeks and it is more efficient than the manual version, let’s do it!”
At the time, their efforts were particularly focused on:
To solve all of the problems described above, goodylabs have decided to use Primetric Open API to create custom Ruby scripts for their use-cases. Soon, it appeared that these scripts worked so well, that they built the entire web app for managing it.
As a result of this project, goodylabs came up with three features supporting the managers in their daily work.
The solution was created in just 10 days, using the skills of one developer and one project manager overseeing the operation. Importantly, the created solution was able to cover all of the use cases faced by the managers on a daily basis.
What is more, the users could also easily be added to the app. The estimated configuration time for all its modules was just under 5 minutes, making it easy for managers to start working with the solution right away. Then, the only thing they needed to do was to set up the reports they wished to receive.
This feature allows project managers to automatically monitor and notify employees who have not entered their worklog for a specified period with a certain number of fully customizable email reminders.
Result? Every employee tracks their time spent working in the company without face-to-face or Slack reminders, allowing the project managers to monitor the progress in real time.
To relieve its managers from the burden of creating reports manually, they have decided to automatically generate such summaries and send them to the managers on a regular basis. As a result, weekly or daily reporting for their PM and a customer are sent as an Excel file directly to their inboxes, each one separately, so no information about the client’s email addresses is exposed to the developers.
Consequently, project managers saved hours of their time every week. In the very first week after the implementation was completed and deployed into production, they spent 16 hours less on reporting and supporting processes.
Monthly incremental reporting for your PM and your customer with optional budget cap for hours and automatic calculation of remaining hours per month.
This feature adds more value to automated reporting. It gives managers a possibility to define a sum of hours to be spent in a project per month. Every time you get a report, it also has some additional lines in the Excel file to show how many hours you are left with this month. If it goes below 0, you get a red font color to see immediately that you are above the limit. Such simple things change the way you work with a client.
Using the newly established connection between Primetric and goodylabs’ app, the managers in the company have gained access to a more compiled source of information about their respective fields. As a result, they began to enjoy a wide range of benefits.
Not dozens of hours, but just a few minutes spent on report analysis - that is the main result of implementing goodylabs’ API in Primetric.
Thanks to the additional automated modules, gathering information from dozens of people and multiple projects became a piece of cake. Additionally, it was delivered regularly without any additional actions from the managers, leaving them to focus on decision-making processes.
Speaking of the critical decisions - now they were simpler than ever. With a comprehensive yet compiled overview of people and projects, managers could quickly gather the information they needed to make the right call.
What is more, the swiftness applied to both resource management and finances accelerating the planning processes in the business. As a result, the company can use the data that is max. 1 week old to react to any delays and renegotiate contracts before they become a burden.
"The API documentation is pretty straightforward. As a software house we read different API documentation almost every day, so the discovery phase of this API was a breeze. The more we tried it out, the more ideas we had on how to use it."
First, goodylabs fetched all the necessary data about employees and projects and listened to its Project Managers on how to help them with the most time-consuming tasks. After some time, they were not even aware that such a vast majority of the tasks can be automated and remain compliant with the privacy and security levels that some of our clients require.
Then, goodylabs created its web application in Ruby on Rails and the implementation was super-quick, thanks to the similarities in the technologies of choice.
The decision to create a whole new addition to an already existing advanced tool is never an easy one. Fortunately for goodylabs, Primetric has provided it with everything it needed to complete the job quickly and with no complications.
The excellent documentation was the first thing that convinced the goodylabs’ team to begin such an undertaking. Primetric’s specialists did their best to include all the crucial details in their API and tool descriptions, covering all the necessary scenarios. As a result, they provided their counterparts in goodylabs with an excellent source of knowledge about API and its capabilities.
It is difficult to connect an API with other tools when there are no mapped endpoints to combine the two. With Primetric, that was not an issue. With over 80% of coverage, goodylabs could easily take advantage of the quick access to all necessary information to produce reports.
Additionally, the examples of use provided by Primetric were easy to understand, giving the developers even more information needed to create an additional app quickly and efficiently.
It might be within your reach!
Simply contact your Account Guardian, get more information about such opportunities and improve project and people management in your company even more.
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