Primetric among G2’s Best Software for 2022 and how it happened

We are the tool that can be trusted - and G2 can confirm that!

Arkadiusz Terpiłowski

Co-Founder

Announcements

04/07/2022

Table of contents

We have a pleasure to inform you that Primetric was once again featured on a list of Best Software for 2022 created by G2 - the world’s largest tech marketplace where businesses can discover, review, and manage the technology they need to reach their potential.

After our Spring success, the Summer rewards are yet another confirmation of our quality, as well as positive experiences our customers had with Primetric. In other words - G2’s Best Software list Primetric was included in shows that Primetric is a reliable solution that is not only useful, but also enjoyable!

Primetric’s distinctions

In the 2022 edition of G2’s Best Software list, Primetric was distinguished in 17 different categories. These include: 

Best Meets Requirements: IT Industry Recommends Primetric

Our efforts since the beginning of Primetric focused on adjusting the system to users’ needs - and we are proud to say that it did not go unnoticed. 

Thanks to numerous billing models, flexible features and combination of allocations and finances, we were able to tailor Primetric to the needs of IT companies from all over the world. 

As a result, our software has been distinguished by G2 in not one, but two categories: 

  • resource management, 
  • project cost management. 
Project budget management on a list of all projects in Primetric
Project budget management on a list of all projects in Primetric

Best Support Available Anytime, Anywhere, in Any Channel

Tired of automated messages and random advisors? We could not agree more - that is why our customer support is very different from what other tools offer. 

Our advisors are everywhere you need them: on Slack, Telegram, Whatsapp, Zoom, Google Meets and all the other channels you might prefer. In addition, you won’t meet a stranger every time you contact Primetric. Each of our customers has his own advisor ready to answer his questions and create new features at any time. 

I can jump into Slack anytime and just say “Hey, I'm stuck here and here, and Thomas replies to me in a matter of seconds and I feel that you want me to be successful with your tool!
Doug Helm, Capco for Capco & Primetric case study

As a result, our customers are simply happy with our customer service, and they were eager to show it in their reviews. Their ratings have granted us a distinction on G2’s list in 2 categories: 

  • project cost management, 
  • time tracking. 

High Performer For High Flyers from IT Industry

Even though we are a small company that has just begun its journey, we have already attracted dozens of customers from all over the world, including major IT companies from 12 countries and 5 continents, the biggest Microsoft integrators in Europe and businesses featured on lists of the fastest growing businesses made by Financial Times and Deloitte. 

Primetric is a solution that addresses the unique problems facing IT companies and software development agencies like us. We configured it to match our processes perfectly and implemented many extra features.
Paul Josiek, Future Mind for Future Mind & Primetric case study

Our growth was also appreciated by G2, who deemed us a high performer in 5 categories: 

  • resource management, 
  • project cost management, 
  • time tracking, 
  • Europe time tracking, 
  • management. 

Easiest to do Business With - Confirmed by Regular Customers 

95% of features are based on our customers’ requests - and our consultants are always ready to hear what users have to say. As a result, 99% of customers decide to stay with us for many years to come, and we, of course, are happy to have them with us. 

If that was not a confirmation enough for you, G2 has also shared this opinion on Primetric. According to the portal’s 2022 list, we are a perfect business partner in 3 categories: 

  • project cost management, 
  • resource management,
  • time tracking. 

Easiest Admin From The Very First Minute

We did everything in our power to make roles in Primetric as intuitive as possible. They are very detailed and advanced, and they reflect the real IT structures perfectly well. They are also supported by an extensive knowledge base available to all Primetric users. 

To add to that, our customers can get the hang of the system even before it is officially implemented. As one of very few providers, we can offer our partners a Beta system to help them familiarize with its key features and leave their feedback as to its look and usability. 

Roles and settings in Primetric
Roles and settings in Primetric

That is why customers find our administration panel very user friendly - and they have confirmed that in their opinions.

Such a view of our solution is also supported by G2’s distinctions. According to this year’s lists, Primetric excels in administration panels in two categories: 

  • resource management,
  • project cost management. 

Easiest Setup with Rapid Implementation Methodology

Rapid implementation methodology we suggest to all of our customers have resulted in implementation processes taking only 3 weeks to 3 months - and these are the statistics that work perfectly well even for companies with thousands of employees.

For those who may have some additional questions, we have also prepared a comprehensive guide to Primetric and all its features. 

We do not leave any client with their own. Your success is our success, and this is why you can count on us and your dedicated consultant that knows your use cases perfectly.

This is also a part of the implementation process; during its initial stage, we ask you for your feedback to adjust Primetric’s features to your needs. 

These advantages, among others, were the reason why G2 has decided to give us the Easiest Setup distinction in project cost management category. 

Highest User Adoption - Both Developers and Managers Enjoy Primetric

Our UX and UI is praised in almost every review on G2, whether it was left by a specialist or a manager. Therefore, both Primetric’s and G2’s team are sure that our Highest User Adoption distinction was well deserved. We have received the honor in Project Cost Management Category. 

With this tool, I can forecast, draft and manage my projects, as well as assign people to them and monitor their progress. I can also take a closer look at my specialists, their skills, absences and experience. Last but not least, Primetric also covers budgeting and financial details 
MatT Styburski, CEO at globe group
For me, Primetric is a very intuitive and user-friendly tool. It has saved hours of my time I used to spend on logging my time. Primetric has also surprised me with its legibility and transparency 
Adnan B., Junior Product Engineer at altudo

Users Love Us - And We Love Them Back

Ratings speak for themselves: our customers have rewarded us with an overall score of 4.9 out of five stars! 

Our great performance in the reviews have guaranteed us one more distinction on G2’s list: users love us, and that’s the badge we value most. 

What is G2’s Best Software list? 

G2’s Best Software list is a yearly ranking of tools and solutions offered on G2’s marketplace. G2 scores products and vendors based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. 

To be included in one of G2’s Software Sellers or Software Products “Best Of” lists, a software seller or software product must receive at least 50 approved and published reviews between January 1st and December 31st. The reviews received during that period are then entered into an objective algorithm to calculate the customer Satisfaction and Market Presence scores in real time.

Want to take your company to another level? Book a demo and let's talk.

Want to read other successful stories? Check how leading IT companies solved their challenges with Primetric here.

Arkadiusz Terpiłowski

Co-Founder

Arkadiusz is Head of Growth and Co-founder at Primetric. Prior to that, Arkadiusz was at the helm of his own software development company where he oversaw operations. A great enthusiast of process improvements, his personal mission is to make software companies more profitable and efficient on their path to growth.

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