The primary challenge Altudo was dealing with was the lack of a holistic view of the company’s resource allocation and utilization, combined with a need for more transparency required to reduce the number of meetings about allocating people to projects. The company was looking for a solution that offered robust reporting capabilities, the ability to create partial allocations, and a single source of truth for all employees.
Associate Manager - Business Excellence
Founded in 1999, Altudo has over 600 experts on board who deliver a wide range of services, from Salesforce and Sitecore implementations to cloud computing and mobile development.
Operating across six offices located in several regions worldwide, Altudo has delivered services to more than 45 Fortune 500 companies from industries spanning financial services, manufacturing, retail, and insurance.
The primary challenge Altudo was dealing with was the lack of a holistic view of the company’s resource allocation and utilization, combined with a need for more transparency required to reduce the number of meetings about allocating people to projects.
The company was looking for a solution that offered robust reporting capabilities, the ability to create partial allocations, and a single source of truth for all employees.
Thanks to Primetric, Altudo can finally store all the allocation data in one place and share it across the company for better communication, more intelligent planning, and improved resource utilization.
Altudo uses the Agile methodology of project management and creates a dedicated team for each collaboration. To plan, allocate, and manage resources, the company was using a collection of spreadsheets. But this setup brought about a number of issues:
"When I joined the team, we were using Excel-based tools for allocation tracking that didn’t provide us with the information we needed about the availability of our employees. This was the main challenge since our staff may work on several projects at the same time. We had no transparency between managers that led to many problems.”
Altudo was looking for a solution that would match the following requirements:
Primetric matched all of these requirements and Altudo decided to implement it. The Primetric team accompanied Altudo at every step of the way, with communication availability via Slack and WhatsApp.
To personalize Primetric features, the team set up a Trello board dedicated to feature requests where Altudo could track the development of their tailormade functionalities. Finally, Primetric organized a number of workshop meetings to streamline the implementation process and ensure that Altudo could use the full potential of their new resource allocation solution from day one.
“We were looking for a tool that would bring us clarity in resource allocation and fulfill our specific needs, like enabling us to create partial allocations or generate detailed reports easily. Primetric fulfilled all of our criteria and the implementation process was transparent and smooth thanks to really great support from Primetric. Implementing the solution took just one week, which testifies to the professionalism of the Primetric team."
Altudo can easily create reports on resource allocation and utilization, as well as reports covering billable hours. What’s more, managers can create custom reports and generate forecasts based on the report findings to support their planning activities.
Reporting is much faster now as it takes a few minutes now to generate a report from Primetric. Thanks to this, Altudo also gained much more clarity in terms of resource availability.
Managers can create partial allocations that reflect the real-life practices at the company. Moreover, the financial part of Primetric allows keeping all the information about the hourly rates of employees and their skills in one place. This streamlines the process of finding the right people for new projects and matching their skills to project requirements.
Weekly or bi-weekly allocations are a common occurrence at Altudo. Employees are also often moved from one project to another. Now managers can allocate people to projects confidently, even on a last-minute basis.
“Our managers finally have the clarity about who is working on which project and for how long. They no longer need to schedule meetings just to update each other about resource availability. Primetric also helped us to increase the overall level of transparency in the company and provided a single source of truth that each employee can access.”
Altudo has been using primetric for over a 2 years now. During that time, it has grown 3x.
The company is planning to implement a financial module soon to better estimate projects and track project portfolio profitability.
"I remember that when they started implementing Primetric, they had over 200 people on board. Since then, Altudo has grown to over 500 employees, and it's still growing. That is impressive, and we are happy that we can support their journey."
Result? Dramatic reduction of waste hours across the organization after the implementation of Primetric - the Altudo team now saves nearly 500 hours per month!
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